The end of a tenancy is one of the most challenging stages for landlords and letting agents. Tenants want their deposit back quickly, while landlords want to ensure the property is returned in good condition. This combination often creates tension and, without proper evidence, can lead to disputes. At The Property Inventory Co., we’ve carried out thousands of check-out inspections across East Sussex and Kent. Over time, we’ve identified common check-out issues—many of which a

Words are powerful, but photographs are irrefutable. When it comes to property inventories, high-quality photographs can make the difference between a smooth tenancy transition and a heated deposit dispute. Here’s why professional photography should be at the core of every inventory. Why Photos Matter So Much When tenants move out, disputes typically arise because memories fade. Tenants may genuinely believe something was already damaged — or simply hope the landlord can’t pr

More landlords than ever are allowing pets — but this comes with extra wear and tear risks. Independent inventories are key to managing these properties effectively and fairly. Our clerks take extra care to document flooring, doors, skirting boards, and soft furnishings that may be affected by pets. At check-out, we look for pet-related odours, stains or damage, ensuring the evidence is clear and impartial. At The Property Inventory Company, we help landlords and agents embra

When a tenancy ends, deposit deductions are often the biggest source of disputes. Clear, independent inventories provide the evidence needed to justify fair deductions — and protect both parties from unfounded claims. Our clerks produce detailed before-and-after comparisons that show exactly what’s changed. By combining written descriptions with timestamped photos, we make it easy for adjudicators and agents to reach fair conclusions. At The Property Inventory Company, we hel

Check-outs can be stressful for tenants and landlords — but with an impartial clerk, they don’t have to be. What We Do at Check-Out Compare the current condition to the original check-in. Highlight changes, damage, and cleanliness issues. Include photos for transparency. Why Independence Matters A neutral third party ensures that no one feels unfairly treated. Disputes are resolved faster because the evidence is clear and unbiased. Takeaway:  A professional check-out ensures

After thousands of inspections, our clerks have seen it all — from minor scuffs to serious damage. Understanding the difference between tenant damage  and fair wear and tear  is key to fair reporting. Examples of Fair Wear and Tear Faded paint from sunlight exposure. Slightly worn carpets in high-traffic areas. Loose door handles or minor scuffs from everyday use. Examples of Tenant Damage Large stains or burns on carpets. Broken doors or smashed furniture. Holes in walls, mi

Letting agents juggle many responsibilities — from marketing to compliance. That’s why outsourcing inventories to independent clerks  like The Property Inventory Company is a smart move. Independence Builds Trust Our role is neutral. We don’t take sides; we record facts. This independence reassures both landlords and tenants that reports are fair, accurate, and professional. Benefits for Agents Time-saving:  Free up staff to focus on lettings and client relationships. Profess

At The Property Inventory Company, we don’t just provide detailed inventory reports — we also offer professional end of tenancy and pre-tenancy cleans  to help landlords and agents maintain property standards and reduce disputes. Why Cleaning and Inventories Go Hand in Hand A clean property sets the benchmark for the tenancy. When a property is professionally cleaned before move-in, it becomes easier to assess cleanliness at the end of the tenancy. Our cleaning team and clerk

When a tenancy ends, disputes between landlords and tenants often arise over the return of the deposit. At The Property Inventory Company, we know from experience that an  independent inventory  is the single most effective way to resolve disagreements fairly. Why Disputes Happen Deposit deductions:  Landlords may claim costs for cleaning, damage, or missing items. Tenant objections:  Tenants may feel they’re being charged unfairly for wear and tear. Lack of evidence:  Withou

Flooring and carpets see the heaviest use in a rental property, which makes them a common source of disagreement at check-out. At The Property Inventory Company, we know how to distinguish  fair wear and tear  from damage. What We Look For General wear (flattened carpet pile, minor scuffing). Stains, burns, or tears. Loose or lifting floor coverings. Cracked tiles, warped laminate, or water damage. How We Record Flooring Our clerks: Take wide-angle photos to show overall cond

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The end of a tenancy can be stressful for both landlords and tenants — but a professional check-out report  takes away the uncertainty....

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