Last updated: 1 March 2026

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1) Who we are

The Property Inventory Company is a partnership providing property inventory, inspection, check-in/check-out and related services.

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Address: Unit 2, The Oast House, Furnace Lane, Warbleton, East Sussex
Email: contact@propertyinventoryco.co.uk
Phone: 07428 821141

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2) What personal data we collect

We collect personal data when you contact us or when we provide services, which may include:

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• Name and contact details (email address, phone number)

• Business name and role (where relevant)

• Property address and booking details

• Emails and messages you send us

• Service records and reports we produce as part of our work (which may include names and other information provided to us in connection with the service)

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3) How we use your data and our lawful bases

We use your personal data to:

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• Respond to enquiries and provide quotes (legitimate interests and/or steps prior to entering a contract)

• Provide our services and manage bookings (contract)

• Administer payments, accounts and records (legal obligation and legitimate interests)

• Send business-to-business marketing about our services to letting agents, landlords and other relevant business contacts (legitimate interests). You can opt out at any time.

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4) Marketing preferences

If you receive marketing from us, you can opt out at any time by using the unsubscribe link in our emails or by contacting us at contact@propertyinventoryco.co.uk If you opt out, we will stop marketing to you.

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5) Who we share your data with

We may share personal data with trusted suppliers who help us run our business, for example:

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• Our website and forms provider (Wix)

• Our email provider (Google/Gmail)

• Our email marketing provider (Brevo)

 

We only share what is necessary for the relevant purpose.

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6) How long we keep your data

We keep personal data only as long as necessary:

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• Client/job records: up to 6 years for accounting, legal and contractual purposes

• Enquiries that do not become customers: up to 12 months

• Marketing contacts: kept unless you opt out (and if you opt out, we keep a minimal record to ensure we don’t contact you again)

 

7) Your rights

You have rights under UK GDPR, including the right to access your data, correct it, request deletion in certain circumstances, restrict processing, object (including to direct marketing), and request data portability in certain circumstances.

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To exercise your rights, contact us using the details in section 1.

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8) Complaints

If you have concerns, please contact us first and we will try to resolve them. You can also complain to the Information Commissioner’s Office (ICO).

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9) Cookies

Our website may use cookies to make the site work properly. Where cookies are not strictly necessary, we will ask for your consent where required.