The end of a tenancy is one of the most challenging stages for landlords and letting agents. Tenants want their deposit back quickly, while landlords want to ensure the property is returned in good condition. This combination often creates tension and, without proper evidence, can lead to disputes. At The Property Inventory Co., we’ve carried out thousands of check-out inspections across East Sussex and Kent. Over time, we’ve identified common check-out issues—many of which a

Words are powerful, but photographs are irrefutable. When it comes to property inventories, high-quality photographs can make the difference between a smooth tenancy transition and a heated deposit dispute. Here’s why professional photography should be at the core of every inventory. Why Photos Matter So Much When tenants move out, disputes typically arise because memories fade. Tenants may genuinely believe something was already damaged — or simply hope the landlord can’t pr

More landlords than ever are allowing pets — but this comes with extra wear and tear risks. Independent inventories are key to managing these properties effectively and fairly. Our clerks take extra care to document flooring, doors, skirting boards, and soft furnishings that may be affected by pets. At check-out, we look for pet-related odours, stains or damage, ensuring the evidence is clear and impartial. At The Property Inventory Company, we help landlords and agents embra

Clear, respectful communication between agents, landlords, and tenants can make or break a tenancy. Independent clerks play an important role in maintaining that balance. As neutral professionals, we ensure both sides are heard and that our reports reflect the facts, not opinions. This impartiality reduces tension and builds trust, especially during check-outs when emotions can run high. At The Property Inventory Company, we pride ourselves on fairness and professionalism. Ou

When a tenancy ends, deposit deductions are often the biggest source of disputes. Clear, independent inventories provide the evidence needed to justify fair deductions — and protect both parties from unfounded claims. Our clerks produce detailed before-and-after comparisons that show exactly what’s changed. By combining written descriptions with timestamped photos, we make it easy for adjudicators and agents to reach fair conclusions. At The Property Inventory Company, we hel

Pet-friendly rentals are in demand, but they can also increase wear and tear. At The Property Inventory Company, we help landlords protect their properties while remaining fair to tenants. What We Record Flooring and carpet condition. Odours or stains. Scratches on doors or furniture. Evidence of pet ownership if not declared. Why It Helps A thorough record ensures landlords are covered for pet-related damage and tenants aren’t blamed unfairly. Takeaway:  With accurate, impar

After thousands of inspections, our clerks have seen it all — from minor scuffs to serious damage. Understanding the difference between tenant damage  and fair wear and tear  is key to fair reporting. Examples of Fair Wear and Tear Faded paint from sunlight exposure. Slightly worn carpets in high-traffic areas. Loose door handles or minor scuffs from everyday use. Examples of Tenant Damage Large stains or burns on carpets. Broken doors or smashed furniture. Holes in walls, mi

When a tenancy ends, disputes between landlords and tenants often arise over the return of the deposit. At The Property Inventory Company, we know from experience that an  independent inventory  is the single most effective way to resolve disagreements fairly. Why Disputes Happen Deposit deductions:  Landlords may claim costs for cleaning, damage, or missing items. Tenant objections:  Tenants may feel they’re being charged unfairly for wear and tear. Lack of evidence:  Withou

Damp and mould are some of the most common issues we see in rental properties — and also some of the most disputed. At The Property...

With electric vehicles becoming more common, EV charging points are appearing in more rental properties. As inventory clerks, we now...

The phrase “fair wear and tear” is one of the most debated issues between landlords and tenants. At The Property Inventory Company, we...

Protecting Properties Across Eastbourne, Tunbridge Wells & East Sussex When renting out a property, landlords, letting agents, and...

Every day your property sits empty between tenancies is lost income. Efficiently managing the changeover process ensures you minimise...