Check-Out Challenges: Common Tenant Exit Problems and How Inventories Help
- Property Inventory Co.
- 12 minutes ago
- 2 min read
The end of a tenancy is one of the most challenging stages for landlords and letting agents. Tenants want their deposit back quickly, while landlords want to ensure the property is returned in good condition. This combination often creates tension and, without proper evidence, can lead to disputes.
At The Property Inventory Co., we’ve carried out thousands of check-out inspections across East Sussex and Kent. Over time, we’ve identified common check-out issues—many of which are easily avoided with a strong, professional inventory.
Why the Check-Out Process Is So Complicated
The deposit return process relies heavily on evidence. Without documented proof, landlords cannot legally deduct funds, and tenants can easily challenge claims. As new renting legislation shifts towards increased tenant protections, the strength of your check-in and check-out inventories becomes even more important.
The Most Common Issues Found During Check-Out Inspections
1. Carpet Soiling and Stains
From pets to spills, carpets show wear quickly. Without photos from check-in, proving when stains occurred becomes difficult.
2. Wall Damage and Picture Hook Holes
Tenants often underestimate the damage caused by moving furniture or hanging pictures. Scrapes, dents and missing paint are extremely common.
3. Missing Items
Remote controls, door keys, furniture pieces and garden equipment frequently go missing.
4. Cleaning Issues
Cleaning standards vary widely. Kitchens and bathrooms are the main areas where tenants fall short.
5. Garden Neglect
Overgrown lawns, weeds, damaged fencing and broken outdoor furniture are typical problems in properties with outdoor space.
6. Issues Caused by Pets
Scratches, odours, fur build-up and garden damage are common in pet-friendly lets.
7. Unreported Maintenance Problems
Leaks or damp patches sometimes go unnoticed until the end of a tenancy.
How a Professional Inventory Prevents Disputes
✔ Before and After Evidence
A high-quality inventory includes photographs and descriptions at both check-in and check-out.
✔ Clear Documentation of Pre-Existing Condition
This removes any ambiguity over what is “new damage.”
✔ Impartial Reporting
Independent clerks ensure unbiased, legally reliable reports.
✔ Support for Fair Deposit Deductions
Landlords can point to clear evidence when making a claim, reducing conflict.
✔ Faster Dispute Resolution
Tenants are far less likely to challenge well-documented findings.
Conclusion
The check-out process doesn’t need to be stressful. With detailed inventories—carried out by an independent and experienced clerk—landlords and agents have all the documentation needed to make fair, justified decisions. At The Property Inventory Company, we provide clear, photographic check-out reports that reduce disputes and protect everyone involved.
Book Your Professional ARLA Propertymark Accredited Property Inventory, Check-In & Check-Out Report Today
Ensure your rental property is fully protected with a detailed, professional inventory report from The Property Inventory Company — your trusted ARLA Propertymark Accredited Inventory Provider.
Our expert inventory clerks deliver reliable check-in and check-out inspections for landlords, letting agents, and property managers, helping to safeguard properties and maintain compliance with industry standards.
Call us: 07428 821141
We proudly provide ARLA-approved inventory services across Eastbourne, Tunbridge Wells, Heathfield, Hailsham, Hastings, Bexhill, Crowborough, Lewes, Brighton, and all surrounding areas in East Sussex and Kent.
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