Few things cause more frustration at check-out than  missing items . From remote controls and keys to furniture and garden equipment, disputes often arise when one party insists an item was never provided — and the other insists it was. As inventory clerks, this is one of the clearest examples of why a  detailed, independent inventory is non-negotiable . Why Missing Item Disputes Are So Common Missing items disputes usually happen because: The original inventory lacked detail

A well-prepared inventory is your first line of defence against disputes, misunderstandings and unexpected costs. As inventory clerks working across East Sussex and Kent, we’ve seen what works — and what doesn’t. Here are our top best-practice tips to ensure every tenancy starts on the right foot. 1. Arrange the Inventory Before the Tenant Moves In An inventory should always be completed  when the property is empty , not after the tenant has begun moving items in. This avoids

The lettings industry has rapidly modernised in recent years, and digital inventories are now the standard for professional inventory providers. As a company specialising in high-quality, photographic digital inventories, we’ve seen how going paperless benefits landlords, letting agents and tenants. Here’s why switching to digital inventories is one of the smartest moves the property sector can make. 1. Faster Turnaround & Instant Access Digital check-ins and check-outs allow

HMO properties are among the most complex and high-risk rental setups in the UK. With multiple tenants, varied occupancy dates and shared spaces, landlords face more challenges and potential disputes than with any other type of rental. As an inventory company working closely with Eastbourne, Tunbridge Wells and the wider East Sussex and Kent areas, we see first-hand just how essential a detailed, independent inventory is for HMO management. In this article, we’ll explore why

Every rental property is different—and whether a property is furnished or unfurnished significantly influences the level of detail required in an inventory. At The Property Inventory Co., we tailor our reporting to ensure that everything is accurately recorded, protecting both landlords and tenants. This blog explains the key differences, what must be logged for each property type, and why it matters. Furnished Properties: What Needs to Be Logged Furnished properties include

Some tenancies require more detail than a standard inventory report offers. Pets, smokers, furnished properties, student lets, and high-traffic rentals all benefit from  inventory addendums . What Is an Addendum? An addendum is an extra section added to an inventory report that focuses on a specific area of risk. It provides clarity, documentation, and protection for both landlord and tenant. When to Use Addendums Pets in the property Smoking restrictions Short-term rentals H

Mid-term inspections are one of the best ways to maintain good communication with tenants and prevent issues from escalating. They give landlords and agents a chance to check that the property is being cared for and address maintenance needs early. Our clerks conduct mid-term inspections with professionalism and fairness. We record the property’s condition clearly and objectively, noting any damage, cleanliness concerns or repair needs. Tenants appreciate the transparency, an

HMO and student properties require special attention. With multiple tenants sharing facilities, accuracy and detail are crucial. Our HMO Inventory Approach Individual room reports noting keys, furniture, and condition. Shared area assessments for kitchens, lounges, and bathrooms. Clear photographic evidence for accountability. Why It Matters Protects landlords from collective damage disputes. Ensures tenants are only responsible for their space. Simplifies deposit resolution.

When a tenancy ends, disputes between landlords and tenants often arise over the return of the deposit. At The Property Inventory Company, we know from experience that an  independent inventory  is the single most effective way to resolve disagreements fairly. Why Disputes Happen Deposit deductions:  Landlords may claim costs for cleaning, damage, or missing items. Tenant objections:  Tenants may feel they’re being charged unfairly for wear and tear. Lack of evidence:  Withou

Flooring and carpets see the heaviest use in a rental property, which makes them a common source of disagreement at check-out. At The Property Inventory Company, we know how to distinguish  fair wear and tear  from damage. What We Look For General wear (flattened carpet pile, minor scuffing). Stains, burns, or tears. Loose or lifting floor coverings. Cracked tiles, warped laminate, or water damage. How We Record Flooring Our clerks: Take wide-angle photos to show overall cond

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